Privacy Policy

1. Information We Collect

Account Information

• Email address and authentication credentials
• Profile information (name, company, role)
• Account preferences and settings

Usage Data

• Formulation projects and ingredient data
• AI interaction logs and feedback
• Platform usage analytics
• Device and browser information

2. How We Use Your Information

• Provide and improve our AI formulation services
• Personalize your experience and recommendations
• Communicate updates and support messages
• Ensure platform security and prevent fraud
• Comply with legal obligations

3. Data Storage and Security

Your data is stored securely using Firebase and Google Cloud Platform infrastructure. We implement industry-standard security measures including:

• Encryption in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication
• Data backup and recovery procedures

4. Data Sharing

We do not sell your personal information. We may share data only in these circumstances:

• With your explicit consent
• To comply with legal requirements
• With trusted service providers (under strict confidentiality)
• To protect our rights and prevent fraud

5. AI Training and Improvement

We may use anonymized and aggregated data to improve our AI models and services. Personal information is never used directly for training purposes without explicit consent.

6. Your Rights

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data
• Withdraw consent for data processing

7. Cookies and Tracking

We use essential cookies for authentication and platform functionality. Analytics cookies help us improve our services. You can manage cookie preferences in your browser settings.

8. Third-Party Integrations

Our platform integrates with third-party services including Firebase, Google Analytics, and AI processing services. These integrations are governed by their respective privacy policies.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify users of significant changes via email or platform notifications.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

• Email: privacy@nextbite360.com
• Data Protection Officer: dpo@nextbite360.com